Frequently Asked Questions

Yes! You can cancel anytime & we offer a full 30-day money-back guarantee if you are not satisfied with our services. Although, we know you're gonna love us!

The monthly subscription covers your access to the platform and allows for you to have unlimited users within it. Fees for SMS, Email, Phone, and your phone number are listed below. However, these charges are minimal just $10 dollars will give you about 11,000 emails and 900 text messages.

Unless you are running extremely large marketing campaigns that much is sufficient for most small businesses. Plus we also provide you with complimentary credits to get your started.

Pay as you go model that's affordable and sustainable so you don't break the bank!

SMS/TEXTS: $0.0111 each ($10 ~ 900 texts)

PLACING PHONE CALLS: $0.0196/min ($10 ~ 510 calls)

RECEIVING PHONE CALLS: $0.0119/min ($10 ~ 840 calls)

EMAIL: $0.0009 ($10 = ~11,110 emails)

SMS/VOICE NUMBER: (Typically $1.63/month)

Optional (but HIGHLY recommended because it will make your life MUCH easier): Google Workspaces account at $7.20/month (which we will help you set up).

Telecom Fee: This is a one time registration fee of ~$25 paid to the mobile carriers for validating/registering your phone number. This is a regulatory process for SMS/Phone and a 3rd party fee that we (SDS) do not control.

YES! We provide 24x7 365 days per year Live Chat tech support, help docs, a knowledge base, how to video tutorials, step-by-step guides, and interactive user guides. If that's not enough, we also offer on-demand Zoom support. You will have all the help you need to be fully successful!

We want to make sure you are set up for success, so help you get set up and train you on how to use the entire CRM system on a day to day basis. You'll be greeted with a hour long training session and technical set up call. You'll experience a custom onboarding experience to get you ready to grow your business.